Frequently Asked Question (F.A.Q)

1.      Is VIPWALLET website is SECURED?
Ans: Yes, Domain & Hosted at Hostgator with Standrad SSL & EV SSL enabled website. It show Green Bar in URL https://. Your sensitive data like Email, Phone Number, Bank Details etc.. are fully secured.

2.      Is VIPWALLET website is legitimate?
Ans: Yes, 100% Legitimate & Legally Registered Firm in Rajasthan, INDIA.

3.      Where can I check for Todays RATES/PRICE
Ans: In Fees Page, you can find Buy Rates, Sell Rates & Exchange Rates updated daily. 

4.      Where can I place my Orders
Ans: Follow the Instructions. You can place your Orders on our whatsapp 9462916262.

5.      Is this site is automated & Can i get automated reply?
Ans: No, our site is semi-automated. All transactions through Manual Email Reply

6.      Do you need any Identity & Address Proof Details?
Ans: Yes, we need Identity & Address Proof of the Customers, Who want to buy, sell or Exchange Ecurrencies. To avoid fraudulent ecurrency transactions.

7.      Where can I submit my Identity & Address Proof Details?
Ans: We accept Scan Copies of your Identity & Address Proof in .img/.jpeg/.jpg/.png, you can send scan copy details to our verification department Email

8.      What is the Minumum & Maximum Transaction Limits?
Ans: Minimum Transaction Limit is $10/₹350 & Maximum Transaction Limit is 150$/₹10000 Per Day.

9.     How much time will to process payments?
Ans: Normally, All Payments processed in 2 Minutes to 10 Minutes. But First Time Transaction take 30 Minutes to 1 Hours based on the bank information provided by you.

10.     My question still not answered?
Don’t worry, If you have any questions please contact us. We will be glad to help you. Support team will be online 24 hours. Support By Whatsapp instant message Service.